Privacy Policy

Privacy Policy RealCoolDeal

3 December 2019

RealCoolDeal.nl is a member of BN Projects BV. Your privacy is very important to BN Projects BV, which is why we comply strictly with privacy legislation. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do at the RealCoolDeal.nl webshop with your information.

If you have any questions or want to know exactly what information we keep about you, please contact BN Projects BV.

Responsibility

The legal entity responsible for processing personal data is:

BN Projects BV

Peizerweg 97

9727 AJ Groningen

Tel.: +31 850656288

Chamber of Commerce number: 70053669

The Data Protection Officer can be reached at info@bnprojects.eu

 

Order processing
When you place an order with us, we use your personal data to process it efficiently. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use:

- name, address, town;
- phone number;
- billing address;
- payment details;
- e-mail address;
- IP address.

We need this information because of the contract we conclude with you. We retain this information for two years after your order is completed and for seven years thereafter (that is the legal retention requirement).

Contact Form and Newsletter

You can use the contact form to ask us questions or submit requests.

For this we use:

- e-mail address;
- IP address;
- first name and last name.

We do this with your permission. We keep this information until we are sure that you are satisfied with our response. We then keep your data for up to seven years, after which time your data will be deleted or destroyed. This period is based on the legal retention requirement.

You can subscribe to our newsletter, which provides you with news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link.

Your email address will only be added to the subscriber list with your permission. These data will be kept for at the latest three months after you have cancelled your subscription.

Statistics and profiling

We keep statistics on how our webshop is used. We used these statistics to improve our webshop and display only relevant information. We may combine your personal information to find out more about you. Of course we will respect your privacy at all times. If you do not want us to do this, you can inform us at any time.

For this we use your IP address. We have a legitimate interest in this. Our business partners, Google Analytics, Visual Website Optimizer, Bing Ads, Outbrain and Facebook store this information.

Advertising

We would like to send you advertising about offers and new products or services. We do this:

- by e-mail

You can stop this advertising at any time. Each e-mail contains an unsubscribe link.

Distribution to other companies or institutions

We will only share your details with other parties if this is really necessary for our services. We share your details with:

- our delivery partners, so that your order will also be delivered to the right address;
- IT service providers, so that our webshop works optimally and we can offer you the right service;
- marketing purposes, so that we can increase our reach;
- customer support, so that we can adequately answer your questions and/or address your complaints;
- Under suspicious circumstances, we are required to share customer information with government agencies.

These parties, known as processors, process the personal data exclusively on our behalf. We have entered into a data processing agreement with data processors under which data processors are obliged to comply with all obligations under the Data Protection Act, the European General Data Protection Regulation and this privacy policy. A list of our data processors can be obtained from the data protection officer.

Where your data are stored

We store your data in different databases. Your data are almost always stored within the European Union. Only the flow of data relating to the sending of our newsletters goes via the United States of America, via Mailchimp. This party is registered under Privacy Shield, which offers sufficient protection.

Cookies

Our webshop uses cookies. Cookies are small files used to store information so that you do not always have to fill it in. They also enable us to see that you are visiting us again.

You can disable cookies through your browser, but some things in our shop will not work properly if cookies are disabled.

For more information, please refer to our cookie policy on our website.

Protection

Personal data security is very important to us. To protect your privacy, we take the following measures:

- Access to personal data is protected by a username and password. We use secure connections (Secure Sockets Layer or SSL), which protect all information between you and our website when you enter personal data. We keep logs of all requests for personal data.

Changes to this privacy statement

If our webshop changes, we must of course also change the privacy statement. So always pay attention to the above date and check regularly for new versions. We will do our best to announce changes separately.

 

Accessing, editing and deleting your data
If you have any questions or would like to know what personal information we have about you, you can always contact us. See our contact details below.

BN Projects BV
Peizerweg 97
9727 AJ Groningen
Netherlands

VAT: NL858121281B01
Chamber of Commerce: 70053669
Tel.: +31 850 656 288
E-mail: info@bnprojects.eu

You have the following rights:

- The right to an explanation of what personal data we have and what we do with it
- The right to access the exact personal data we have
- That right to ensure errors are corrected
- The right to delete outdated personal data
- The right to withdraw consent
- The right to object to a particular use

Please make sure that you always clearly indicate who you are, so that we can make sure we are not editing or deleting data pertaining to the wrong person.

Filing a complaint

If you feel that we are not helping you the way we should, you have the right to file a complaint with the data protection supervisor. This is called the Data Protection Authority.

Contact details

RealCoolDeal.com
BN Projects BV
Peizerweg 97
9727 AJ Groningen
Netherlands

VAT: NL858121281B01
Chamber of Commerce: 70053669
Tel.: +31 850 656 288
E-mail: info@bnprojects.eu

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